Returns & Refunds policy

Free 30-Day Returns

We offer free returns within 30 days of delivery, including for change of mind.

Returned items must be:

  • In original condition

  • With original packaging and accessories

  • Not used beyond normal inspection

How Free Returns Work

  • We provide return instructions at no cost to you

  • No return shipping fees are charged

  • No restocking fees

This applies to:

  • Change-of-mind returns

  • Faulty items

  • Damaged items

  • Incorrect items

Faulty, Damaged, or Incorrect Items

If your item arrives faulty, damaged, or incorrect:

  • Contact us within 7 days of delivery

  • Email support@peekwild.com with your order number and photos (if available)

We’ll arrange a free return and issue a full refund or replacement.

Refunds

Once your return is received and inspected:

  • Refunds are processed within 5 business days

  • Refunds are issued to the original payment method

  • Your bank or card provider may take 5–10 business days to reflect the refund

Non-returnable Items

Returns are not accepted for:

  • Items damaged due to misuse

  • Items returned after 30 days

  • Final-sale items (where clearly marked)

International Orders

For international orders:

  • Free returns still apply within 30 days

  • Customs duties, import taxes, and original shipping fees (if applicable) are non-refundable

How to Start a Return

  1. Email support@peekwild.com

  2. Include your order number

  3. We’ll send clear return instructions

Simple. Fast. No friction.